DIY Turf Blog

Synthetic Lawn Frequently Asked Question (FAQs)


Is synthetic lawn pet friendly?

Absolutely! The drainage holes allow the urine to drain through the product to the base. Depending on the amount of rain in your specific area, homeowners may need to hose off these areas to help the drainage process. With dogs, it is also recommended to use something like Simple Green® or a vinegar and water solution to keep the area clean. Please refer to our Care and Maintenance Guide for additional care instructions for pets.

Does artificial turf get hot in the sun?

Turf can get pretty warm in direct sun, but no hotter than other surfaces like sand, concrete, etc. Typically it’s not too hot to walk on, but you can hose down the area on very hot days to help cool the surface down quickly.

Is artificial grass easy to install?

Yes and no. It’s more labor intensive than difficult. Please refer to our Free Installation Instruction Guide for more details and this can walk you through most typical installation processes.  If you’d prefer to speak with us in person feel free to swing by our San Jose superstore.

What does the maintenance consist of?

Please see our 8 Tips to Maintain a Clean and Beautiful Synthetic Lawn. Generally speaking, you will need to keep the turf clean, broom it from time to time (depending on how much traffic you have) and attend to spills or debris, etc.

How is synthetic grass installed?

There are many different types of installation methods, but a standard install can be achieved by following the steps from our Installation Instructions. Please feel free to contact us if we can provide further installation assistance.

What goes underneath the turf?

Depending on the geographical area, the amount and type of base material used will be slightly different. The base is a compacted material used as a drainage bed and is typically 3″ – 4″ deep.

Can it be installed on a deck or concrete?

Yes it can.  Artificial turf is an extremely versatile product.  A glue-down process can be used for this type of installation.

Where can I get the other materials to install?

We sell many of the other items needed through the site. Please refer to the Accessories page of our site for more information or call us at (408) 413-3179.

What do I do if I have tree roots sticking up?

There are a couple options if you have a root issue. Most of the time we recommend just building your base higher to cover those protruding areas. We can create very real undulations from a professional installation standpoint, but you can also attempt to create this yourself, although a little trickier than a standard install. If roots are a real problem, we suggest calling a tree expert to let them assist. DO NOT attempt to remove roots yourself as you could potentially kill the tree/plant without knowing the correct procedures.

To learn more about the advantages of synthetic lawn and everything you need to know before installing your artificial grass visit the Artificial Turf Express Showroom in San Jose, CA.  We specialize in providing top quality artificial turf for Contractors, Landscapers and the “Do-it-yourself” crowd.

We provide same day project support or offer drop-ship and special order services to most locations surrounding the Greater Bay Area. We stock all the necessary items needed for the installation of artificial grass products. Items in stock, in addition great premium quality turf, we stock; in-fill, sand, nails, staples glue as well as other items you may need. Our focus is on providing you with everything you would need to complete your project.